Privacy Policy & Data Protection

This Privacy Policy explains how SRP Group s.r.o. (“Company”, “we”, “us”, or “our”) collects, uses, processes, and protects personal information obtained through this Website and related online services. We are committed to handling personal data in a transparent and responsible manner in accordance with applicable data protection laws, including relevant European Union regulations where applicable.

By accessing or using this Website, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein.

Platform Overview

This Website operates as an independent informational and connection-based platform. SRP Group does not directly provide plumbing services.

  • Independent informational platform
  • Users may be connected with independent contractors
  • No direct provision of plumbing services
  • No sale of personal data to third parties

Information We May Collect

We may collect personal information voluntarily provided by users when submitting forms, calling, emailing, or interacting with the Website. This may include:

  • Full name
  • Phone number
  • Email address
  • Property address or location details
  • Description of service request
  • Preferred contact method

Certain technical data may also be collected automatically, including IP address, browser type, device information, referring pages, and cookie-related data.

How Information May Be Used

Collected information may be used for legitimate business purposes related to operating and improving the Website. This may include:

  • Responding to inquiries
  • Facilitating connections with independent contractors
  • Improving website performance
  • Monitoring analytics and usage trends
  • Maintaining system security
  • Complying with legal obligations

Information Sharing

Personal information may be shared only when necessary to operate the Website or fulfill user requests. This may include sharing information with independent contractors in connection with submitted service inquiries, as well as hosting providers, analytics services, or legal authorities when required by law.

SRP Group s.r.o. does not sell, rent, or trade personal information to third parties for marketing purposes.

Data Security & Retention

We implement reasonable technical and organizational measures designed to protect personal data against unauthorized access, alteration, disclosure, or destruction. While no system can guarantee absolute security, we take appropriate precautions to safeguard information.

Personal data is retained only for as long as necessary to fulfill operational or legal obligations.

User Rights

Depending on applicable laws, users may have the right to request access, correction, or deletion of personal data. Requests may be submitted using the contact information below.

Children’s Information

This Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Policy Updates

We may update this Privacy Policy from time to time. Continued use of the Website after modifications constitutes acceptance of the updated Policy.

Company Information

SRP Group s.r.o.
Address: Pri smaltovni 3603/4, 851 01 Bratislava
Company №: 53 514 521
Email: support@srpgroupsro.com